TERMS AND CONDITIONS

CONTACT :

Sweet n lite

181 UPTON ROAD
BEXLEYHEATH
KENT
DA68LY

TEL: 0208 303 5744

E MAIL: b.burnett@sweetnlite.co.uk

website: www.sweetnlite.co.uk

content and images are for information purposes only and can be subject to change and price at any given time.

links to other websites are featured with care they  are also informative and we have no responsibilty for the content of that particular website

Copyright permission for sweetnlite  must be obtained and no reproduction is permitted

All goods remain the property of sweet n lite until paid for in full

We  offer a local  home delivery service within a  1 mile radius of Bexleyheath. All other orders will be dispatched within the Uk mainland only by first class Royal mail and standard parcel post for orders over 1kg. This is a 3-5 day service

please check your invoice and delivery upon receipt. Any missing or damaged goods must be notified within 48 hrs of delivery.

All goods are subject to availability and price. Vat is included

All prices are subject to change

We accept payment by paypal, cash or cheque

Goods may be left in your absence at our discretion but at customers own risk

Any returned cheques are subject to an admin fee of 10.00 each    

We cannot accept responsibility for non delivery or delays caused by incorrect or incomplete delivery details please provide correct daytime telephone number, mobile number and e mail address

Subject to stock availability we aim to pack and despatch all orders within 24 hours of receipt.

Please call to confirm if you need a weekend or bank holiday delivery ( not always guaranteed)

If you wish to cancel an order please ring customer service. You  can cancel any items from your order providing they have not yet been despatched         

we do guarantee your satisfaction ,in the unlikely event you are unhappy with the goods received please return them to 181 Upton Rd Bexleyheath Kent DA68LY stating clearly the reason why in writing and  clearly state your name and address   

Sweetnlite do not disclose buyers information to third parties other than when orders are processed as part of the order fulfillment 

Customer satisfaction is paramount we offer a 100% no quibble money back guarantee.

Returns policy-   please ensure all invoices and deliveries are checked upon receipt and any shortage or damages be reported to the office witih 48 hrs

We cannot be held responsible for climatic changes.

We do sell some products that  may contain nuts or are manufactured in a nut enviroment. Contact us and we will put you in touch with the manufacturer of a specific product to confirm ingredients should you have any concerns 

We deliver goods from Monday - Friday ( Some home  weekend  delivery slots are  available.  Please check for weekend and bank holiday deliveries )   

If you cannot see a product you want on our website please phone us personally and we will endeavour to get it for you through our suppliers. 

Once goods have been signed for they are no longer the responsibility of  Sweetnlite